IT purchasing teams have a dismal track record, in part because they face a number of roadblocks. Undue influence of a few team members who only check in occasionally. Failure to include a diversity of stakeholders. Paying too much attention to what vendors say about their own products. Not giving security its due.
So what can IT pros do to improve things and ensure successful purchases when they’re members of buying teams? Plenty, according to Gartner.