Doubling down on its IT Service Management (ITSM) push, workplace management company Atlassian has launched Jira Service Management — software the company says can bring “IT operations and development teams together to collaborate at high velocity and power digital enterprises.”
According to Atlassian CRO Cameron Deatsch, one of the biggest challenges facing tech teams is how to balance growth with distributed teams using entrenched, legacy technologies that don’t allow people to work together cohesively. With some teams running agile, rapid delivery and others tasked with meticulous risk mitigation and line-by-line code checking, Deatsch said Atlassian wants to address the culture and systems that separate disparate teams.
